Shipping policy
Shipping Policy
SEALED Collective
Last updated: April 4, 2026
Order Processing
At SEALED Collective, every item is made specifically for you once your order is placed.
This means your order goes into production before it ships.
- Processing Time: 2–5 business days
- This is the time it takes to create your item before shipping
- During high-volume seasons or holidays, processing may take slightly longer
Once your order is fulfilled, it will be shipped to you.
Shipping Time
Shipping times begin after your order has been processed and fulfilled.
Estimated Shipping Times:
- United States: 3–8 business days
- International: 5–20 business days
Shipping times may vary depending on your location, carrier, and any delays outside of our control.
Total Estimated Delivery Time
Because each item is made to order, total delivery time includes both processing and shipping.
Estimated Total Delivery Time:
- United States: 5–13 business days
- International: 7–25 business days
Most U.S. orders arrive within 7–12 business days.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number.
Please allow 24–48 hours for tracking updates to appear.
Multiple Items / Split Shipments
Because we partner with a print-on-demand fulfillment provider, some items may ship separately.
This means:
- You may receive multiple packages
- Items may arrive at different times
There are no additional shipping charges for split shipments.
Incorrect Address
Please double-check your shipping address at checkout.
If an incorrect or incomplete address is provided:
- We are not responsible for lost or misdelivered packages
- Orders returned due to address issues may require additional shipping fees to resend
If you notice an error, contact us immediately at [insert email]. We’ll do our best to update it before your order is processed.
Lost or Stolen Packages
Once a package is marked as delivered by the carrier, SEALED Collective is not responsible for lost or stolen items.
If this occurs, we recommend:
- Checking with neighbors or your local carrier
- Filing a claim directly with the shipping carrier
Delays
While we do everything we can to ensure timely delivery, delays can happen due to:
- Carrier issues
- Weather or unforeseen events
- High order volume
We appreciate your patience and grace as we work to get your order to you.
Our Heart Behind It
We’re not just shipping products—we’re sending something meaningful.
Each piece is created with intention, designed to remind you of who you are and what you carry.
Thank you for supporting SEALED Collective.